Smart Citizens Charitable Foundation — Community Centre, Birmingham B12
Registered Charity in England & Wales · No. 1182504
We speak English · اردو · پنجابی · Mirpuri

Impact report

Our impact, in full

How Birmingham City Council’s £7,000 Warm Welcome Spaces funding reached local people in March 2025, plus what our 2025–26 learning and training programme is achieving on Chesterton Road.

Reception area of the women's wellbeing and fitness facility
A young girl carefully drawing a henna hand design
125
food boxes distributed
Warm welcome spaces
2,625
meals provided
Food programme
420
warm space visits
Warm welcome spaces
840
hot drinks served
Community refreshments

Where the funding went

£7,000 turned into 2,625 meals

Every pound of Birmingham City Council’s funding was tracked against a specific service, from food boxes to volunteer coordination, so we could show exactly where community support goes.

Food boxes 44.6% Warm space 25.7% Volunteers 12.5% Refreshments 9% Admin 8.2%
Funding allocation: Food boxes 44.6%, Warm space 25.7%, Volunteers 12.5%, Refreshments 9%, Admin 8.2%.
Volunteers packing hot food for distribution
Community members receiving one-to-one advice and support

Why people came to us

Energy costs are the number one reason

We ask everyone who visits what brought them through the door. Understanding this helps us and our funders target support where it’s needed most.

Energy costs 45% Food insecurity 35% Social isolation 15% Other 5%
Reasons for seeking support: Energy costs 45%, Food insecurity 35%, Social isolation 15%, Other 5%.

Training & learning programme

275 learners, September 2025 to July 2026

Alongside our Warm Welcome Space, our year-round learning programme runs weekly ESOL classes and a wide range of practical training.

275 total participants · ESOL runs 8 hrs/week · 416 training hours delivered this year

Training programme participants: ESOL and other core sessions 195, IT training 50, employment support 30.

Also runs: fire, health & safety, home safety, safeguarding and road safety training, theory and practical driving practice, interview preparation, and weekly current-affairs and conversation sessions.

Women gathered for a Milad celebration in the decorated community hall
Community members chatting in a session room

A warm welcome, three days a week

Help us do even more next year

Every pound, hour and connection helps us keep the Warm Welcome Space open and our learning programme growing.